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Store Policy

Customer Care

At Dani Allie Pet Co, your experience matters as much as your pet's. Our team is here to help with orders, products, and everything in between.
 

We answer every message within 24-48 business hours. 📧
support@danialliepet.com
 

Order processing: orders are processed within 1-2 business days. You will receive a confirmation email with tracking as soon as your order ships.

Shipping: we ship across the United States. Delivery typically takes 7-15 business days after processing, depending on your location.
 

30-Day Money-Back Guarantee: if you or your pet are not fully satisfied, contact us within 30 days of delivery for a full refund or replacement. No stress, no hard feelings. That's our promise.
 

Damaged or defective items: send us a photo within 7 days of delivery and we will replace the item or refund you, whichever you prefer

Privacy & Safety

Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.
 

What we collect: when you place an order or subscribe to our emails, we collect your name, email address, shipping address, and order details. Payment information is processed securely by our payment providers and is never stored on our servers.
 

How we use your information: to process and deliver your orders, to send order updates, to respond to your questions, and (only with your consent) to send you offers, pet care tips, and brand news.
 

Cookies: our website uses cookies to keep your cart working, remember your preferences, and understand how visitors use the site so we can improve it.
 

Third parties: we share information only with the partners needed to run our store, such as payment processors and shipping carriers. We never sell your personal information.
 

Your choices: you can unsubscribe from our emails at any time using the link at the bottom of any message. California residents have the right to request access to or deletion of their personal information under the CCPA; contact us to exercise these rights.
 

Data security: our checkout uses SSL encryption and secure payment processing to protect your information.
 

Questions about your data? Email us at support@danialliepet.com.

Wholesale Inquiries

Are you a retailer interested in carrying Dani Allie Pet Co products? We would love to hear from you.
 

Email us at support@danialliepet.com with your store name, location, and the products you are interested in, and our team will get back to you with wholesale pricing and terms.

Payment Methods

  • Credit / Debit Cards (Visa, Mastercard, American Express)

  • PayPal

  • Apple Pay & Google Pay

All payments are processed through secure, encrypted checkout.

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